Supporting Documents to DepEd Streamlining and Process Improvement for the Grant of FY 2020 Performance-Based Bonus

The Inter-Agency Task Force on the Harmonization of National Government Performance Monitoring, Information and Reporting System (AO 25 Secretariat) released Memorandum Circular No. 2020-1, or the Guidelines on the Grant of the Performance-Based Bonus (PBB) for Fiscal Year (FY) 2020, which stipulated under Section 5.2, Streamlining and Process Improvement (SPI) of Agency's Critical Services as one of the criteria to qualify by ensuring that the critical services declared in the DepEd's Citizen Charter (CC) 2020 have been streamlined and improved in the consideration of the emerging challenges and concerns brought about by the COVID-19 pandemic.

In compliance with the Guidelines as well as in conformance with the requirements of the Anti-Red Tape Authority (ARTA), the Bureau of Human Resource and Organizational Development-Organization Effectiveness Division (BHROD-OED) has initially reviewed DepEd's Citizen Charter as a result of its capacity-building activities wherein the best practices on process improvement of critical services from all governance levels have been shared and discussed.

It is in this regard that the BHROD-OED requests all Regional Offices (ROs) and Schools Division Offices (SDOs) with FRONTLINE SERVICES to declare the digitization and streamlining initiatives in 2020 showing any of these required improvements:

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